At Rick Hill BMW, our top priority is the health and safety of our customers and our staff, but we understand you and your family rely on your BMW to get you to the grocery store, visit loved ones, and care for your community. The team at Rick Hill BMW wants you to know that if you should need us, we are doing everything we can to ensure we are here for you. We care about you and your well-being. 

That's why we want to remind you that you have options for getting in touch with us from the comfort of your home including:

  • Live chat with a service advisor using the chat icon located in the lower right corner of the screen
  • Phone: (423) 224-2125
  • Email:

The team at Rick Hill BMW has also implemented numerous measures to ensure the safety and health of customers visiting our center as well as offering alternative methods for getting your vehicle in for service.

  • Valet drop-off/pickup service available
  • Vehicle Protection
  • Curbside Service
  • Curbside Drop-off

Please adhere to all national, local or state guidelines and contact us prior to your appointment for updates as circumstances are changing frequently.

As things evolve, we are actively monitoring the situation and assessing risks, and are ready to implement immediate changes to ensure a high level of safety. We will continue to communicate with you in a timely and transparent way so you can continue to shop with Rick Hill BMW confidently.

Rick Hill BMW will be here when you need us. Your safety is our priority. 

Get the reliable BMW service you deserve at our BMW dealership in Kingsport, TN. Here at the Rick Hill BMW service center, our highly trained technicians are ready to provide timely and quality BMW repairs that you're sure to be satisfied with. Whether you're looking for BMW FastService® for routine BMW maintenance like an oil change and tire rotation or your vehicle needs more extensive BMW repairs, we'll make sure your BMW runs smoothly for years and miles to come.

Our Kingsport BMW service center also has plenty of genuine BMW parts for sale, as well as BMW accessories that will truly make your ride your own. When it's time for new tires, don't hesitate to browse our online BMW tire center and find the right new tires for your specific BMW model. We also have BMW service specials that can help you save too. Regardless of if you need a wheel alignment, brake service or engine repairs, turn to the talented team of BMW mechanics at Rick Hill BMW.

Auto Repair Services Include:

  • Oil Change
  • Brake Service
  • Battery Replacement
  • Filter Replacement
  • Tire Rotation
  • Wheel Alignment
  • Coolant Flush
  • Transmission Service
  • Spark Plug Replacement
  • Suspension Repair

Rick Hill BMW
Local BMW Service Center                         
Serving: Kingsport, TN
Local Phone: (423) 224-2125
865 E Stone Dr, Kingsport, TN 37660
Collision Repairs | Oil Changes | Brake Service | Tire Rotations

Rick Hill BMW
Service Department

Direct: (423) 224-2125

Contact Us

Contact Information

Your privacy is important to us.

Rick Hill BMW takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.


Rick Hill BMW

865 E. Stone Drive
Directions Kingsport, TN 37660

  • Sales: 855-517-0718
  • Service: 855-517-0717
  • Parts: 855-517-0716
  • Recall Hotline : 423-445-1115

Service Department Hours

  • Monday 7:30 AM-6:00 PM
  • Tuesday 7:30 AM-6:00 PM
  • Wednesday 7:30 AM-6:00 PM
  • Thursday 7:30 AM-6:00 PM
  • Friday 7:30 AM-6:00 PM
  • Saturday Closed
  • Sunday Closed