
At Rick Hill BMW, our top priority is the health and safety of our customers and our staff, but we understand you and your family rely on your BMW to get you to the grocery store, visit loved ones, and care for your community. The team at Rick Hill BMW wants you to know that if you should need us, we are doing everything we can to ensure we are here for you. We care about you and your well-being.Â
That's why we want to remind you that you have options for getting in touch with us from the comfort of your home including:
- Live chat with a service advisor using the chat icon located in the lower right corner of the screen
- Phone: (423) 224-2125
- Email: niki.baldwin@rickhillimports.net
The team at Rick Hill BMW has also implemented numerous measures to ensure the safety and health of customers visiting our center as well as offering alternative methods for getting your vehicle in for service.
- Valet drop-off/pickup service available
- Vehicle Protection
- Curbside Service
- Curbside Drop-off
Please adhere to all national, local or state guidelines and contact us prior to your appointment for updates as circumstances are changing frequently.
As things evolve, we are actively monitoring the situation and assessing risks, and are ready to implement immediate changes to ensure a high level of safety. We will continue to communicate with you in a timely and transparent way so you can continue to shop with Rick Hill BMW confidently.
Rick Hill BMW will be here when you need us. Your safety is our priority.Â
Auto Repair Services Include:
- Oil Change
- Brake Service
- Battery Replacement
- Filter Replacement
- Tire Rotation
- Wheel Alignment
- Coolant Flush
- Transmission Service
- Spark Plug Replacement
- Suspension Repair
   ![]() | Rick Hill BMW Service Department Direct: (423) 224-2125 |