Click on one of the people below to find out more information.

  • Rick Hill
    Dealer Principal


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  • Mike Fraysier
    Sales Manager
    423-224-2112

    Mike Fraysier has been our General Manager for 11 years now, and began working for Don Hill Pontiac in 1984. His biggest motivation in life is his daughter, Leslie. Mike values honesty and fairness, and enjoys putting people in luxurious cars for the best deal possible. Mike believes at the end of the day, the most important asset to a business are the lifelong customers made through fair and honest deals.

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  • David Faust
    Pre-Owned Sales Manager
    (423) 224-2123

    Dave Faust is our Pre-Owned Sales manager and has been with us for almost 15 years. Dave has had a life-long career with cars, working for Subaru, Ford, Chevrolet, and others. Dave appreciates straightforwardness and honesty. His biggest motivation is his faith and his family, his wife and daughter. Dave believes that creating customers for life is of utmost importance. Dave enjoys his job because of the many challenges a manager faces. He likes dealing with great people and a great product. Dave lives by golden rule, and treats everyone the way he would expect to be treated, with fairness honesty, and kindness. He serves in the Audio/Visual department at his church, Glen Alpine United Methodist.

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  • Gary Munt
    Desk Manager
    (423) 224-2111


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  • Joe Gross - FM
    Finance Manager
    423-224-2122


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  • Christa Holloway
    Service Advisor
    (423)224-2118


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  • CJ Hill
    Internet Sales
    423-224-2251


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  • Michaela Hill
    Communications Director
    (423)224-2252


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  • Rylyn Ricker
    BDC Advisor
    (423)224-2232


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  • Alex Graham
    BDC Agent
    (423)224-2231


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  • Weston Lane
    BDC Agent
    (423)224-2233


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  • Belvia Thomas
    Office Manager
    (423) 224-2113

    Belvia Thomas has been the Office Manager and head accountant at RHI for over 18 years. Starting her career as a cashier at Brendalls Retail, she worked her way up to the head accountant and spent 19 years there. Belvia is a people-person who values her family, friends, and work more than anything. She loves getting to know customers and establishing relationships with them.

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  • Trish Kotis
    Office Assistant
    (423) 224-2206


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  • Jerry Godsey
    Certified Sales Associate
    (423) 224-2115

    Jerry Godsey has been a Certified Sales Professional at Rick Hill BMW for over 16 years. He has an in-depth knowledge of BMW history and is a notable authority on all BMW Models. Jerry's biggest motivation in life is his 8-year old daughter, Molly.

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  • Shannon Hubbard
    Certified Sales Associate
    (423) 224-2114


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  • Grady Moore
    BMW Sales Associate
    (423)224-2107


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  • Hunter Locke
    Certified Sales Associate
    (423) 224-2104

    Hunter Locke has been a Sales associate at RHI for since 2010. Hunter began working for his father, Mike Locke, from a young age at Hot Dog Hut until selling out in 2009, and later started his own landscaping company, growing his business throughout his time in college. Hunter came to RHI after leaving Sullivan County EMS in 2011. Hunter is an EMT- Advanced in the state of TN, and also is a Deputy County Coroner. He has volunteered for the Kingsport Lifesaving Crew since 2006 and works on the Advisory Board for the Salvation Army. Hunter is an ambitious salesman who values dignity, honesty, and respect. He enjoys getting on the customers level to be the most help from start to finish and to earn their trust. Hunter believes that hard work can achieve anything in life.

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  • Steve York
    Certified Sales Associate
    (423)224-2105

    Steve York has been with BMW for 20 years, but joined RHI in 2014. Born and raised in Virginia, Steve served as a fireman for several years. After college, he went to Los Angeles to try to get into film/television, where he starred in a few commercials (although his dream was to star in western movies). Steve was always good at horseback riding. After 17 years in Los Angeles, he gave up acting to commit to High-end car sales, and has never looked back. He values his relationship with God, his family, and his country more than anything. Steve feels blessed to be in the position he is because he thoroughly enjoys exceeding customer expectations to give them a premium experience at a premium dealership.

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  • Zach Brewer
    BMW Sales Associate
    (423)224-2108


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  • Nicole Goins
    Warranty Administrator
    (423) 224-2109

    Nicole Goins has been our Warranty Administrator for 5 years. Her responsibilities include warranties, employee payroll, assigning loaner cars to customers, and aiding in the service department. Before joining the RHI family, Nicole spent 11 years working for Alley Dealerships. Her son, Holden, is her biggest motivator. She believes that honesty and integrity are the most important virtues to possess. Nicole is an integral part of our team who takes pride in her job and enjoys meeting the needs of people

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  • Jeff Wilson
    Service Advisor
    (423) 224-2120

    Jeff Wilson has been with RHI for 4 years now as a Service Advisor. Before RHI, Jeff worked for 18 years at GameStop and two years Grindstaff Auto Group. With the help of his wife Jackie, Jeff has raised two daughters. Jeff is a problem solver, and enjoys working with customers to address their issues. Jeff values honesty more than anything (in a market not known for that quality)

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  • Mike Mitchell
    Service Advisor
    (423)224-2118


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  • Jim Richmond
    Parts Advisor
    (423) 224-2139


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  • Ray Keith
    Parts Advisor
    (423) 224-2132


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  • Schevollia Harris
    Receptionist
    (423) 224-2100


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  • Billy Ferber
    Service Technician


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  • Bobby Thompson


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  • Jim Ferber


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  • Mike Fultz
    Vehicle Detailing


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  • Rod Patton


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  • Steve Wagner
    BMW Service Technician

    Steve Wagner is BMW technician and has been with RHI shortly before it was established in 1983. Steve enjoyed taking things apart and reassembling them from a very young age, and took an interest in car mechanics high school. Today, Steve is one of our most skilled technicians, and takes great pride in his work. The biggest motivation for him is providing for his family: his wife, son, and daughter. During his free time, Steve enjoys working on and riding dirt-bikes, and enjoys his career at RHI because of the challenge of being a technician.

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