Click on one of the people below to find out more information.

  • Rick Hill
    Dealer Principal

  • Mike Fraysier
    Sales Manager

    Mike Fraysier has been our General Manager for 11 years now, and began working for Don Hill Pontiac in 1984. His biggest motivation in life is his daughter, Leslie. Mike values honesty and fairness, and enjoys putting people in luxurious cars for the best deal possible. Mike believes at the end of the day, the most important asset to a business are the lifelong customers made through fair and honest deals.

  • Jerry Smith
    Pre-Owned Sales Manager

  • Gary Munt
    Desk Manager
    (423) 224-2111

  • Kari Hensley
    Finance Manager

  • CJ Hill
    Internet Sales

  • Michaela Hill
    Communications Director

  • Weston Lane
    BDC Agent

  • Belvia Thomas
    Office Manager
    (423) 224-2113

    Belvia Thomas has been the Office Manager and head accountant at RHI for over 18 years. Starting her career as a cashier at Brendalls Retail, she worked her way up to the head accountant and spent 19 years there. Belvia is a people-person who values her family, friends, and work more than anything. She loves getting to know customers and establishing relationships with them.

  • Cade Lane
    Porsche/BMW Certified Sales Associate

  • Dustin Faucher
    Sales Associate

  • Hunter Locke
    Certified Sales Associate
    (423) 224-2104

    Hunter Locke has been a Sales associate at RHI for since 2010. Hunter began working for his father, Mike Locke, from a young age at Hot Dog Hut until selling out in 2009, and later started his own landscaping company, growing his business throughout his time in college. Hunter came to RHI after leaving Sullivan County EMS in 2011. Hunter is an EMT- Advanced in the state of TN, and also is a Deputy County Coroner. He has volunteered for the Kingsport Lifesaving Crew since 2006 and works on the Advisory Board for the Salvation Army. Hunter is an ambitious salesman who values dignity, honesty, and respect. He enjoys getting on the customers level to be the most help from start to finish and to earn their trust. Hunter believes that hard work can achieve anything in life.

  • Jerry Godsey
    Certified Sales Associate
    (423) 224-2115

    Jerry Godsey has been a Certified Sales Professional at Rick Hill BMW for over 16 years. He has an in-depth knowledge of BMW history and is a notable authority on all BMW Models. Jerry's biggest motivation in life is his 8-year old daughter, Molly.

  • John Purcell
    BMW Genius

  • Steve York
    Certified Sales Associate

    Steve York has been with BMW for nearly 20 years. Born and raised in Virginia, Steve served as a fireman for several years. After college, he went to Los Angeles to try to get into film/television, where he starred in a few commercials (although his dream was to star in western movies). Steve was always good at horseback riding. After 17 years in Los Angeles, he gave up acting to commit to High-end car sales, and has never looked back. He values his relationship with God, his family, and his country more than anything. Steve feels blessed to be in the position he is because he thoroughly enjoys exceeding customer expectations to give them a premium experience at a premium dealership.

  • Zach Brewer
    BMW Sales Associate

  • Nicole Goins
    Warranty Administrator
    (423) 224-2109

    Nicole Goins has been our Warranty Administrator for 5 years. Her responsibilities include warranties, employee payroll, assigning loaner cars to customers, and aiding in the service department. Before joining the RHI family, Nicole spent 11 years working for Alley Dealerships. Her son, Holden, is her biggest motivator. She believes that honesty and integrity are the most important virtues to possess. Nicole is an integral part of our team who takes pride in her job and enjoys meeting the needs of people

  • Josh Puckett
    Service Advisor

  • Kaleb Lundy
    Service Advisor

  • Ray Keith
    Parts Advisor
    (423) 224-2132

  • Evan Ball
    Parts Advisor

  • Mike Gilbert
    Parts Advisor

  • Billy Ferber
    Service Technician

  • Blake Wilson
    BMW Service Technician

  • Cameron Thomas
    BMW Service Technician

  • Harry Davies
    BMW Service Technician

  • Jim Ferber

  • Steve Wagner
    BMW Service Technician

    Steve Wagner is BMW technician and has been with RHI shortly before it was established in 1983. Steve enjoyed taking things apart and reassembling them from a very young age, and took an interest in car mechanics high school. Today, Steve is one of our most skilled technicians, and takes great pride in his work. The biggest motivation for him is providing for his family: his wife, son, and daughter. During his free time, Steve enjoys working on and riding dirt-bikes, and enjoys his career at RHI because of the challenge of being a technician.

  • Rod Patton

  • Chevy Harris
    (423) 224-2100