Meet the Rick Hill BMW Team Members


Click on one of the people below to find out more information.

  • Rick Hill
    Dealer Principal


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  • Mike Fraysier
    Sales Manager
    423-224-2112

    Mike Fraysier has been our General Manager for 11 years now, and began working for Don Hill Pontiac in 1984. His biggest motivation in life is his daughter, Leslie. Mike values honesty and fairness, and enjoys putting people in luxurious cars for the best deal possible. Mike believes at the end of the day, the most important asset to a business are the lifelong customers made through fair and honest deals.

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  • David Faust
    Pre-Owned Sales Manager
    (423) 224-2123

    Dave Faust is our Pre-Owned Sales manager and has been with us for almost 15 years. Dave has had a life-long career with cars, working for Subaru, Ford, Chevrolet, and others. Dave appreciates straightforwardness and honesty. His biggest motivation is his faith and his family, his wife and daughter. Dave believes that creating customers for life is of utmost importance. Dave enjoys his job because of the many challenges a manager faces. He likes dealing with great people and a great product. Dave lives by golden rule, and treats everyone the way he would expect to be treated, with fairness honesty, and kindness. He serves in the Audio/Visual department at his church, Glen Alpine United Methodist.

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  • Russ Salyer
    e-Commerce Director
    (423) 224-2202

    Russ Salyer is our e-Commerce Director at RHI and has been with us since 2013. He is a US Navy veteran and a computer whiz. He began his business career in Corporate Finance with Toshiba in 1987. That same year, Russ also began his Professional indoor soccer career in the CSL/SISL, later becoming the USISL. After his retirement from soccer in 1995, he relocated to Kingsport. Over the past 25 years, Russ has worked extensively in Print Media Design, Animation, and Web Development. He served as Webmaster for Charter Communications before starting his own independent design firm in 1999. His biggest motivators in life are his family and his work, both which Russ takes great pride in. He is always trying to make a difference wherever he is.

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  • Gary Munt
    Desk Manager
    (423) 224-2097


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  • Matt Cohen
    BMW Genius
    (423) 224-2247


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  • Katie Flora
    BMW Genius
    423-224-2100


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  • Jerry Godsey
    Certified Sales Associate
    (423) 224-2115

    Jerry Godsey has been a Certified Sales Professional at Rick Hill BMW for over 16 years. He has an in-depth knowledge of BMW history and is a notable authority on all BMW Models. Jerry's biggest motivation in life is his 8-year old daughter, Molly.

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  • Hunter Locke
    Certified Sales Associate
    (423) 224-2104

    Hunter Locke has been a Sales associate at RHI for since 2010. Hunter began working for his father, Mike Locke, from a young age at Hot Dog Hut until selling out in 2009, and later started his own landscaping company, growing his business throughout his time in college. Hunter came to RHI after leaving Sullivan County EMS in 2011. Hunter is an EMT- Advanced in the state of TN, and also is a Deputy County Coroner. He has volunteered for the Kingsport Lifesaving Crew since 2006 and works on the Advisory Board for the Salvation Army. Hunter is an ambitious salesman who values dignity, honesty, and respect. He enjoys getting on the customers level to be the most help from start to finish and to earn their trust. Hunter believes that hard work can achieve anything in life.

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  • Steve York
    Certified Sales Associate
    (423)224-2105

    Steve York has been with BMW for 20 years, but joined RHI in 2014. Born and raised in Virginia, Steve served as a fireman for several years. After college, he went to Los Angeles to try to get into film/television, where he starred in a few commercials (although his dream was to star in western movies). Steve was always good at horseback riding. After 17 years in Los Angeles, he gave up acting to commit to High-end car sales, and has never looked back. He values his relationship with God, his family, and his country more than anything. Steve feels blessed to be in the position he is because he thoroughly enjoys exceeding customer expectations to give them a premium experience at a premium dealership.

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  • Shara Bledsoe
    Certified Sales Associate
    (423) 224-2134


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  • Shannon Hubbard
    Certified Sales Associate
    (423) 224-2136


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  • Chad Barrett
    Certified Sales Associate
    423-224-2106


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  • Joe Gross
    Certified Sales Associate
    423-224-2500


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  • Wayne Ram
    Service Manager
    (423) 224-2246

    Wayne Ram has been the Service Manager at Rick Hill Imports for little over a year now. Born and raised in Australia, Wayne has been with Porsche his entire career and has enjoyed working with cars since he was young. Before settling in Tennessee, Wayne worked in several places including Naples Florida, San Francisco, Pasadena California, and even England. He spent a few years working with a Formula One racing team and actually began his career as a Porsche mechanic. Wayne spends his free time working on cars and motorcycles. Wayne is a highly motivated and loyal individual who is always looking to move forward and achieve more. Wayne strives to make a difference in everything he does, and strongly believes that servicing your car should be and can be a positive experience!

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  • Jeff Wilson
    Service Advisor
    (423) 224-2110

    Jeff Wilson has been with RHI for 4 years now as a Service Advisor. Before RHI, Jeff worked for 18 years at GameStop and two years Grindstaff Auto Group. With the help of his wife Jackie, Jeff has raised two daughters. Jeff is a problem solver, and enjoys working with customers to address their issues. Jeff values honesty more than anything (in a market not known for that quality)

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  • Dean Hughes
    Service Writer
    (423) 224-2118


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  • Donna Williams
    Service Advisor
    (423) 224-2108

    Donna Williams has been a Service Advisor at RHI for 5 years. She has 18 years of Service experience. Donna lives in Virginia with her husband, Tommy, and has two daughters and four grandchildren who call her "Grandmomma." Donna values her Christian faith, her family, and her work more than anything. Donna has an aptitude for customer service, and takes pleasure in building trust through addressing customers' needs and problems they may have. She loves to take care of people.

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  • Angela Goins
    Warranty Administrator
    (423) 224-2109

    Nicole Goins has been our Warranty Administrator for 5 years. Her responsibilities include warranties, employee payroll, assigning loaner cars to customers, and aiding in the service department. Before joining the RHI family, Nicole spent 11 years working for Alley Dealerships. Her son, Holden, is her biggest motivator. She believes that honesty and integrity are the most important virtues to possess. Nicole is an integral part of our team who takes pride in her job and enjoys meeting the needs of people

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  • Bob Brock
    BMW Service Technician

    Bob Brock has been a BMW technician since 1976, before the establishing of RHI. Bob left shortly with RHI technician Eddie Payne to work with Makin Racing Group but returned when RHI opened in 1983. A highly skilled technician, Bob takes pride in doing a good job for his customers. He has a wife of 35 years, 2 daughters and 2 grandchildren. Bob is a talented carpenter, and likes wood working and fishing in his free time. Bob enjoys his job at RHI because of the family he has made working here for the last 40 years and because of the friends he has made through building relationships with customers.

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  • Eddie Payne
    BMW Service Technician

    Eddie Payne has been a BMW technician since 1975, before RHI was established. Eddie left briefly to work for Makin Racing Team, then returned shortly after and has been with RHI since 1983. His biggest motivation in life is his family: his wife, two daughters, and granddaughter. Eddie strives to put the customer before himself. He believes that keeping customers pleased is the most important aspect of his job, and provides the best value for both the customer and the company. Eddie loves what he does, and has always done the best job he can possibly do.

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  • Steve Wagner
    BMW Service Technician

    Steve Wagner is BMW technician and has been with RHI shortly before it was established in 1983. Steve enjoyed taking things apart and reassembling them from a very young age, and took an interest in car mechanics high school. Today, Steve is one of our most skilled technicians, and takes great pride in his work. The biggest motivation for him is providing for his family: his wife, son, and daughter. During his free time, Steve enjoys working on and riding dirt-bikes, and enjoys his career at RHI because of the challenge of being a technician.

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  • Lee Allen
    Parts Manager
    (423) 224-2117


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  • Ray Keith
    Parts Advisor
    (423) 224-2132


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  • Leah Lawson
    Parts Advisor
    (423) 224-2189


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  • Jim Richmond
    Parts Advisor
    (423) 224-2189


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  • Stephanie Sword
    BDC Coordniator
    423-224-2245


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  • CJ Hill
    Internet Sales
    423-224-2261


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  • Colby Trent
    Internet Sales
    423-224-2261


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  • Jarrod Holloway
    Photographer


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  • Belvia Thomas
    Office Manager
    (423) 224-2113

    Belvia Thomas has been the Office Manager and head accountant at RHI for over 18 years. Starting her career as a cashier at Brendalls Retail, she worked her way up to the head accountant and spent 19 years there. Belvia is a people-person who values her family, friends, and work more than anything. She loves getting to know customers and establishing relationships with them.

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  • Schevollia Harris
    Receptionist
    (423) 224-2100


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